Reference

How fun888asia Handles Your Personal Data

Your account data belongs to you. This Privacy Policy explains exactly what we collect when you open an account, fund it via Touch 'n Go eWallet, Boost, or GrabPay, and use our lobby — and how we keep that data secure.

Account data protectionTouch 'n Go eWallet, Boost, GrabPay contextYour right to access and correct dataClear retention periodsDirect contact for data requests

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HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption and access controls across our platform so your account information is not exposed to parties who have no business need for it. Here is how each key area works in practice.

Cookies and Tracking

We use cookies to keep your session active, remember your preferred language, and measure page performance. You can manage cookie preferences in your browser settings at any time.

Account Security

Account access uses password authentication and, where enabled, one-time PIN verification sent to your registered mobile number. We log all login attempts so unusual activity can be flagged early.

Data Retention

We keep your account data for as long as your account is active plus the period required by applicable financial and regulatory rules. Once that period ends, data is deleted or anonymised.

Requesting Changes

To correct, update or request deletion of your data, contact us via live chat or email with your account details. We verify your identity before making any change to protect against unauthorised requests.

DATA REQUEST CONTACT

How to Reach Us About Your Privacy

Any question about your personal data — access requests, correction requests, or concerns about how we use your information — can be sent directly to our support team. We aim to respond to all data-related queries within a reasonable timeframe. Reaching us is straightforward through any of the channels below.

What We Collect and Why We Collect It

fun888asia Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit — name, email address, contact number, and the payment method you choose, whether that is Touch 'n Go eWallet, Boost, or GrabPay. We record transaction references tied to each deposit or withdrawal so

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we can resolve any account query quickly. Device data — your browser type, operating system, and IP address — is logged to protect your account from unauthorised access and to keep our platform running correctly for Malaysia connections. We do not sell your personal data to
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third parties. Data shared with payment processors like Touch 'n Go eWallet or Boost is limited to what those processors need to complete the transaction. We retain account records for as long as your account remains active and for a further period required under applicable financial
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regulations. You can request a full copy of the data we hold on you, or ask us to correct any inaccurate record, by contacting our support team directly. Our use of this data is governed by applicable law in the jurisdiction where our services are accessed,
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and availability of our services depends on local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Malaysia about how their data is managed, stored and shared.

We collect your name, email address, contact number and the payment method you register — such as Touch 'n Go eWallet, Boost, or GrabPay — along with device and session data needed to run your account securely.

Payment data is shared only with the relevant payment processor — Touch 'n Go eWallet, GrabPay, or Boost — and only the details that processor needs to complete your transaction. We do not pass your financial data to advertisers.

Contact us via live chat or email from your registered account address. We verify your identity first, then send you a summary of the data we hold. We aim to fulfil requests within a reasonable period.

You can request deletion of your personal data. Where applicable law requires us to retain records for a set period — for example, financial transaction logs — we will keep only what is legally required and delete the rest.

Yes, we use cookies for session management, language preferences and platform analytics. You can adjust or block cookies through your browser settings, though some account functions may not work correctly without session cookies enabled.

Raise the issue directly with our support team via live chat or the in-account help desk. If you remain unsatisfied after we respond, you may also refer the matter to the relevant data authority in your jurisdiction.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How fun888asia Handles Your Personal Data

Data Handling, Cookies and Account Security

Cookies and Tracking

Account Security

Data Retention

Requesting Changes

How to Reach Us About Your Privacy

Frequently Asked Questions About Your Privacy

01 What personal data does fun888asia collect when I open an account?

02 Is my payment data shared with anyone when I use Touch 'n Go eWallet or GrabPay?

03 How do I request a copy of the data you hold about me?

04 Can I ask fun888asia to delete my account data?

05 Does fun888asia use cookies, and can I turn them off?

06 Who do I contact if I think my data has been handled incorrectly?

Privacy Policy

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